The Next-Gen EHR for Multiple Clinics

US customer
Our client is a US-based healthcare organization that owns and operates a network of clinics. They are dedicated to providing accessible, high-quality medical care to diverse communities across their service areas.
To design and build a unified, multi-tenant Electronic Health Record (EHR) platform to manage the client's entire network of clinics. The solution required each clinic to operate as a fully isolated, secure tenant on a cloud-native AWS infrastructure. Key objectives included ensuring full HIPAA compliance, managing all patient records under the FHIR standard, and enabling seamless, complex integrations with third-party healthcare services.
The primary goal was to provide a single, unified system that streamlines management across all locations while ensuring each clinic's data and features remain completely separate and secure. This architecture, developed using serverless and microservices methodologies on AWS, allows for both centralized oversight and independent clinic operation, ensuring scalability and resilience.
Functional Requirements
Technical & Integration Requirements
Compliance Requirements
Our client faced critical operational challenges that hindered their growth and compromised care:
The healthcare sector presents significant technological challenges, particularly in the U.S. market with its strict regulatory landscape. Our client engaged us to consult on and implement a system with two non-negotiable requirements:
To address these challenges, we engineered a solution founded on three core principles: security by design, a modern architecture, and an agile partnership.
1. Security is in Our DNA We embrace a “security-by-design” philosophy. Our dedicated security experts were co-creators, embedded in the development team from day one. Every decision, from feature design to infrastructure choice, was rigorously assessed through a security lens. Periodic reviews against HIPAA standards weren't a final check—they were a continuous part of our rhythm.
2. An Architecture of Precision and Power To guarantee absolute data integrity and separation, we architected the platform using a state-of-the-art microservices and serverless approach on AWS. We decomposed the system into 25+ specialized sub-modules to ensure scalability and resilience. This architecture was the key to solving several core challenges simultaneously:
3. Your Vision, Delivered with Agility We believe great products are built in partnership. Through rapid and responsive release cycles, we put working software in the client's hands quickly, creating a tight feedback loop. This agile methodology empowered us to actively anticipate and fulfill change requests, ensuring the platform not only met their requirements today but evolved with them for tomorrow.
Delivering Results:
We are proud to announce the platform is currently operational with proven, measurable success:
1. Patient health record

2. Update Patient information


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